
Privacy and Cookie Policy
Your privacy is respected by us. Vakantiehuis Bonaire aims to safeguard your privacy as much as possible and will handle the information you provide to us confidentially. When processing personal data, we adhere to the applicable laws and regulations regarding privacy. In this privacy and cookie policy, we inform you about how we handle your data.
Categories of Personal Data
By using the website and the services available on it, you leave certain information with us. This may include personal data. We only store and use the personal data that you provide directly or that is clearly provided to us for processing purposes.
Depending on the service you use, we may collect the following information:
- Company name
- First name + last name
- Attention details
- Address
- Postal code
- City
- Country
- Email address for invoices
- Email address for quotes
- Chamber of Commerce number
- VAT number
- Phone number
- Customer number
- Account number
Legal Basis for Data Processing
We may only lawfully process your personal data if we do so based on a legal basis. We process your personal data because it is necessary to execute the agreement between you and us, as outlined in Article 6(1)(b) of the General Data Protection Regulation (GDPR). Additionally, we may process your personal data for another legitimate interest, such as informing our customers about updates or changes in our services. This basis is outlined in Article 6(1)(f) of the GDPR.
Purposes of Data Processing
We process your personal data for the following purposes:
• To email you if necessary to perform our services;
• To send you information in response to the contact form.
Sharing Your Personal Data with Third Parties
We will only share your personal data with third parties if you have given explicit permission. Data sharing without your consent occurs if necessary to execute the agreement between you and us or if a legal obligation requires us to do so.
Retention Period
We will not retain your data longer than necessary for the purposes described in this privacy and cookie policy, unless retention is required by law.
Security Measures
To protect personal data, we have taken appropriate technical and organizational measures. These measures are chosen based on available technology, implementation costs, the type of personal data we process (see Article 4), and the associated risks. We strive to ensure these measures meet the requirements in Article 32 of the GDPR. For instance, our website has an SSL certificate, and we use a firewall to prevent misuse.
How Do We Keep Your Personal Data Confidential?
We are required to keep all personal data we process for you confidential from others. This concerns data we receive from you and/or collect ourselves to process as per our agreement. We agree on the following:
a. We ensure that all our employees comply with this confidentiality obligation. This applies to employees in the broadest sense, including interns and freelancers.
b. This confidentiality obligation does not apply:
◦ if you have explicitly granted permission to share certain personal data with others; or
◦ if the person to whom the personal data pertains (for example, a client) has explicitly granted permission to share this data with others; or
◦ if there is a legal obligation to provide certain personal data to another agency or person, such as the Public Prosecutor.
Cookies
For the functionality of our website, we use cookies. Cookies are small information files that can be automatically stored on or read from the device (such as PC, tablet, or smartphone) of the visitor when visiting a website. This happens through the web browser on the device. There are different types of cookies. We use the following types of cookies:
- Analytic cookies: to analyze how visitors use our website and to make improvements based on this information;
Our website places cookies from the American company Google as part of the Analytics service. We use this service to track and receive reports on how visitors use the website. We do not use this service for logged-in users. We have not permitted Google to use the obtained Analytics information for other Google services, and we anonymize IP addresses. Information collected by Google is transferred to and stored on servers in the United States. We have a data processing agreement with Google. The information collected by Google is anonymized as much as possible. We have no influence on the use of data by Google and/or third parties. Google may provide this information to third parties if legally required or if these third parties process the information on behalf of Google. Google adheres to privacy principles and is affiliated with the Privacy Shield of the US Department of Commerce and the European Commission. For more information about this data processing, you can read Google’s privacy statement. You can adjust the settings in your browser for cookie use as desired, or manually delete cookies as outlined in your browser’s manual.
Your Rights
When you have provided us with personal data, you have various rights you can exercise. You have the right to access, correct, and delete your data. You can also request that we transfer your data to you or another party or restrict data processing. Additionally, you are free to object to the processing of your data. You can also withdraw your consent for data processing at any time. You can make your request by emailing us at info@dvhbonaire.com or by calling us at +599 701 2727. We strive to respond to your request within 14 working days.
Submitting a Complaint to the Data Protection Authority
If you are unsatisfied with how we handle your data, you can submit a complaint to the Data Protection Authority. You can find the contact information for the Data Protection Authority here.
Changes to This Privacy and Cookie Policy
We reserve the right to amend this privacy and cookie policy. These changes will be announced via our website. Therefore, we recommend you regularly review this statement to stay informed of any updates.
Our Contact Information
Do you have any questions or comments after reading this privacy and cookie policy? Then you can contact us via: Vakantiehuis Bonaire. Tel: +599 770 1507 Email: info@dvhbonaire.com